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If They Could Read Your Mind: Tools For Capturing Organizational Wisdom

Shannon delves into effective strategies for capturing and communicating the wisdom inside your business and backing it up with practical tools like Asana or Trello. Imagine simplifying complex procedures, discovering unexpected potential in your team, and gaining confidence through well-documented methodology. You’ll get acquainted with ideas that enhance team collaboration, boost productivity, and even raise the valuation of your business. This is more than just a productivity tip—it’s about making everything and everyone in your organization more valuable.

Show Notes:

  • The podcast explores the powerful impact of writing down ideas, processes, and all the other wisdom in your business.
  • Shannon dives into how resources like Asana and Trello can enhance productivity and smooth out coordination between different teams.
  • She shares specific Strategic Coach® tools for getting ideas out of your head so they can be shared and acted on.
  • Your team members also have precious information that leaves the building whenever they do—unless you write it down.
  • Shannon describes a real-life scenario where having the company’s processes documented significantly increased its valuation.
  • Don’t like taking notes? Remember the principle of Unique Ability®: Somebody out there loves it!


Get The Impact Filter worksheet

Extraordinary Impact Filter by Dan Sullivan

Who Not How by Dan Sullivan and Dr. Benjamin Hardy

Trello, project management software

Asana, project management software

The Kolbe Profile

The Checklist Manifesto by Atul Gawande

Questions for Shannon? Email

Episode Transcript:
Shannon Waller: Do you wish your team could read your mind? Do you think that they already should know what to do and how to do it? Stay tuned to learn about the value of getting stuff out of your head and into other people's simply by writing it down.
Hi, Shannon Waller here and welcome to Team Success. Something has come home to me even more than it has in the past, and I want to share with you. And it is the importance of getting stuff out of your head and into a document, into a template, into a brief so that other people can understand what your thinking is, they can add to it, they can riff off of it, they can use it as a source document. Just the absolute importance of getting your thinking down, I'm going to say on paper, but frankly that's probably going to be digital at this point, but it becomes the really good handoff in teamwork. If you think about teamwork as a Unique Ability Relay, which is how I now describe a lot of teamwork.
In a relay race there are two critical things, and I've never run relay, but some people have told me this and I've watched a few. Number one is, have the right person in the right position in the race. Number two is, don't drop the baton. Bad things happen. But what's the baton? What's the baton in teamwork? What is that tool? What is that instrument? What is that vehicle? What is that baton? What are we passing? Well, it better not just be words in a conversation is what has come absolutely home to me. It has to be written down. Now I'm kind of jumping to the conclusion of the podcast now when I say we have a phenomenal tool at Coach called The Impact Filter. And it's available for free, we'll include the link in the notes, but you can just probably look at Impact Filter Strategic Coach and Google it and find it. But it is such a useful tool for getting your thinking down, and you can use it to riff off of, as one of my fabulous team leaders did yesterday.

About the Author

Shannon Waller, Entrepreneurial Team Strategist, is a natural collaborator who instinctively saw that a thriving Unique Ability® Team can strengthen their entrepreneur, the business, and themselves. A win-win-win. Go, team, is Shannon’s rallying cry.

Profile Photo of Shannon Waller