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Business Lessons Learned From Both Good And Bad Surprises

Every entrepreneur should expect surprises because surprises are a part of reality. How you respond to them is key to whether you’re a happy, successful entrepreneur. In this episode, business coaches Dan Sullivan and Shannon Waller discuss how entrepreneurs can use both good and bad surprises for business success and business growth.

Here's some of what you'll learn in this episode:

  • Why really successful entrepreneurs don’t care if a surprise is good or bad.
  • How bad surprises can turn into good surprises.
  • What happens to people who try to make the future free of surprises.
  • The best way to respond to good surprises.
  • The best mindset to have when it comes to bad surprises.

Show Notes:

Being taken by surprise means nothing you were preparing for, or nothing you expected to happen, actually happened.

You can do different things with a good surprise than you can with a bad surprise, and vice versa.

More clearly than almost anything else, surprises tell you what kind of person you are.

With bad surprises, you have no choice about how you have to respond because your survival may be at stake.

You can decide that whenever you’re inconvenienced, you’ll get a much bigger result instead of just getting back to where you were.

People who are entrepreneurial take greater advantage of bad surprises than good surprises.

Good surprises can help you up your level of ambition.

You have very, very little control over events outside of yourself.


The Front Stage/Back Stage Model® article

Who Not How by Dan Sullivan and Dr. Benjamin Hardy

The Gap And The Gain by Dan Sullivan and Dr. Benjamin Hardy

10x Is Easier Than 2x by Dan Sullivan and Dr. Benjamin Hardy

The Experience Transformer® tool

Scary Times Success Manual by Dan Sullivan

Episode Transcript:
Shannon Waller: Hi, Shannon Waller here and welcome to Inside Strategic Coach with Dan Sullivan. Dan, as usual, I like to collect interesting things that you say, and you said something in our Free Zone workshop last week that I thought, "Hmm, it'll be perfect for the podcast." You said, "One of the things that's really important in entrepreneurship is being excited about being surprised." And I thought, "That's a fun turn of phrase,” but you riffed for a little bit about there are always surprises and how you respond to those is very much key to whether or not you're a successful, happy entrepreneur or not. So what do you mean by being excited about being surprised?
Dan Sullivan: Well, the definition of surprise is an astonishing event that you weren't expecting.
Shannon Waller: I love that, yes.
Dan Sullivan: That sort of thing. To be taken by surprise means that nothing that you were preparing for or nothing that you thought was going to happen actually happened.
Shannon Waller: So very unexpected.
Dan Sullivan: Very unexpected, yes.
Shannon Waller: Got it.
Dan Sullivan: Totally unexpected.
Shannon Waller: Yes. And people can respond in numerous ways.
Dan Sullivan: Well, the thing you have to understand, there's good surprises and bad surprises, and really successful entrepreneurs don't care which.