Zooming Ahead

When the COVID-19 pandemic hit, it was clear that it would impact all of our lives in important ways and we would have to drastically change the way we communicated with one another and did business. Would we fight back against the changes and wait for the "old normal" to return, or adopt new technologies and adapt to the new way of doing things? Though the Zoom video conferencing platform was already being used by individuals and businesses around the world, the pandemic made its use a necessity, and those who embraced it and mastered it thrived while those who resisted it would find themselves struggling to keep up.